Running Knee Injury Specialists are Friendly and Helpful.


More Hip Injury Facts:

The hip joint (scientifically known as the acetabulofemoral joint) is a special type of 'ball-and-socket' joint. Its primary function is to support the weight of the body when at rest or while in motion.


Many patients with Hip Pain are actually diagnosed as suffering from Sciatica. Many of our past client have found success in their treatments by incorporating the use of a Hip/Back T•Shellz Wrap in their conservative treatment plan.


The majority of chronic hip problems are a result of aging, disease (such as arthritis) and fractures.


A Hip Replacement is a surgical procedure that replaces the hip joint with an artifical joint. Many MendMyHip customers have sped up their post-surgery recovery time with our therapeutic tools.


Bursitis of the Hip (trochanteric bursitis) is so painful, many sufferers rely on a wheelchar for mobility. Hip Bursitis is a condition that typically responds well to conservative treatments.


The most common injury in the hip is snapping hip syndrome due to a tight illotibial band. This syndrome responds very well to deep heat treatments.


Hip Dislocations are very serious but uncommon injuries that occasionally can occur (usually from a traumatic event). If you suspect you have a dislocated hip, please seek medical attention immediately.

 


Mendmeshop Customer Service Hours




MendMyHip Customer Service

MendMyHip.com is committed to helping people who suffer from soft tissue injuries (i.e. bursitis, tendinosis, arthritis, fibromyalgia and muscle atrophy). It is our promise to offer premium products and exceptional service so you have the tools and assistance necessary for faster pain management and more complete rehabilitation.

General Questions and Orders

Personal Treatment Advice

Shipping Information

MendMyHip 60 Day Return Policy

MendMyHip 1 Year Replacement Warranty

Suggestions and Testimonials

Company Information


General Questions and Orders

 
Call with any questions about bursitis.

Our friendly MendMyHip Advisors are available Monday to Friday to answer questions about our products, your injury or condition, and to take your order.

Your health matters to us. We're here to help you select the most effective products for your condition and to assist you throughout your rehabilitation; that is our commitment to you at MendMyHip.com.


Why is our Deep Tissue Therapy a Plug-In Unit and not Battery Powered?

We field a lot of calls from our customers that want to know why our T•Shellz Wraps don't come with a battery powered option. The simple answer is that our T•Shellz Wraps use a lot of power. We tried looking at batteries, but we found that a high capacity (and high cost) lithium-ion battery would only power our Back/Hip T•Shellz Wrap for about 25 minutes - and then it would need to be recharged. The amount of power that our wrap uses over such a short span of time should really drive home the fact that our T•Shellz Wraps are real, industrial strength treatment devices; currently, for us to provide a battery option for our wraps we would have to reduce the level of electromagnetic energy (ie. treatment power) emitted from this product. The lower the energy output, the less effective the device will be for stimulation blood-flow (and as such overall healing speed) which is why our T•Shellz Wrap units are plug-in units only.


 
 

Personal Treatment Advice

 
Call for your personal treatment plan.

Our knowledgeable MendMyHip Product Specialists would be happy to create a personal treatment plan with you! This is a FREE service that is exclusively available to MendMyHip customers. When your products arrive, please take some time to read through the instruction manuals to learn about your products and general treatment suggestions. For more information on how to use the products or to discuss your personal treatment, please do not hesitate to contact us.

Speak with a Product Specialist:
Toll free at 1-866-237-9608 within the Continental US.
International callers dial +1-705-532-1671

Send us an email:
service@mendmeshop.com


Shipping Information

 

At MendMyHip we want you to feel better as soon as possible. Therefore, orders placed on a business day before 2pm EST, are usually shipped out the very same day the order is placed. Orders placed after 2pm EST or on weekends will ship out the next business day.

Free shipping on orders over $250.

Free Shipping Policy

Orders over $250.00 USD will be shipped (Standard Shipping) free of charge within Continental North America. To receive your product sooner, Express Shipping is optional at reasonable rates.

When You Can Expect Your Shipment?

Orders are shipped by Ground Mail within North American and Air Mail for Overseas orders. Unfortunately, we are unable to guarantee shipping time.

All orders are shipped from a warehouse in Pennsylvania (PA), USA.

Estimated Delivery Times within Continental US:

Standard Shipping delivers 2 - 6 business days from order date.
Express Shipping delivers 2 - 3 business days from order date.

Please Note: Express Shipping may require a signature upon delivery

Estimated Delivery Time Overseas:

Most European orders are delivered within 1-2 weeks. Delivery times to other countries will vary by destination. Please call or email for an estimated delivery date.


Return Policy and Return Instructions

 

All MendMyHip electronic products come with an Iron-Clad 60 Day Money Back Guarantee on every purchase.

You will not be left on your own after purchasing from us and we strive to follow up with all of you after you receive our shipment. We welcome you to email us anytime or call us during business hours (5 days per week) with any concerns or questions you may have. Our highly trained Advisor Team is understanding and respectful of your situation and will answer your questions to the best of their abilities. The toll free office number is 1-866-237-9608.

We all know that healing of soft tissue injuries does not necessarily happen overnight and treatment requires time and effort. When purchasing from us, we ask that you take the time to treat yourself as recommended in the treatment guidelines for a 6 to 8 week period.

If you are not satisfied with the results after 6 weeks of use, contact us for a full refund or request an extended return period.

MendMeShop 60 Money Back Satisfaction Guarantee.
  1. Call us before returning a product to receive complete return instructions, including the return address.

    Toll Free Returns Line (Continental US)
    1-866-989-6431

    International Returns Line
    Canada +1-705-532-1670
  2. Pack the product securely in a box. Include a copy of the original receipt OR the purchasers name, phone number and original shipping address inside the box.
  3. Include all parts of the product in good condition to ensure you receive a full refund. A fee for any missing or damaged parts will be deducted from your refund.

  4. On the outside of the box, write Canadian Goods Returning to Seller for Refund.
  5. Send the parcel by regular mail from your post office. MendMyHip recommends that you insure the parcel, but it is not required.

    IMPORTANT: ONLY USE the United States Postal Service if mailing from the USA. From overseas, use the regular postal service.

    Parcels delivered by a courier service will be refused (i.e. FedEx or UPS) and returned to you at your expense.
  6. On the customs declaration label you fill in at the post office, write Canadian goods returning to seller for refund in the "Description of Contents" section.
  7. A refund will be issued for the purchase amount of the product (shipping charges are not refundable) when we receive the parcel. We will notify you when the refund has been processed.
    Note: The 3 Part Payment Fee is non-refundable.

MendMyHip Warranty

 
Email
  1. Send us an email:
    service@mendmeshop.com with "Warranty Claim" as the subject in the email.
  2. Include Your Name, Phone Number, Invoice Number in the email.
  3. Include all information you feel is applicable.
  4. We will start the claim process asap and respond to you by email (or phone) usually within 24 hours
  5. If you would like us to call you to discuss the matter, include a preferred day & time that you would like us to call you
Phone
MendMeShop 1 Year Replacement Warranty.

We welcome you to call us anytime. If you call regarding a warranty and do not get through (outside of business hours), leave a message and be sure to leave a phone number we can reach you at. We will almost always respond within 24 hours.

Toll Free Warranty Line (Continental US)
1-866-237-9608

International Warranty Line
Canada +1-705-532-1671



Suggestions and Testimonials

 
We appreicate your feedback at MendMeShop

We appreciate you taking the time to let us know about your MendMyHip experience. If you have any suggestions or would like to provide a testimonial, please contact us. We are always working to improve our products and service.

If you are not satisfied with your experience for any reason please let us know and we will be happy to assist you to the best of our abilities.

Call toll free (Continental US) 1-866-237-9608
International callers dial +1-705-532-1671


About Our Company

 

MendMyHip.com is dedicated to providing the highest quality therapeutic products with sound treatment advice throughout your rehabilitation. With the proper tools and continual support you will find relief from your pain, improve your range of motion, heal faster, and have flexible soft tissue that is resistant to re-injury.

We are committed to researching, developing, sourcing, and distributing only the most effective products to treat soft tissue injuries and chronic conditions. MendMyHip.com provides affordable therapeutic devices that are safe and easy to use in the comfort of your own home. The devices include Deep Tissue Regeneration Therapy devices, information ebooks, and therapeutic accessories. We are continually improving our products and adding to our strong line of therapeutic devices.

Our knowledgeable and friendly MendMyHip Advisors and Product Specialists are available throughout your entire treatment to answer your questions about our therapies and how to treat your soft tissue injury or condition (i.e. muscle strain, tendonitis, joint pain, bursitis, etc.).

MendMyHip.com is a division of MendMeShop®, both of which are trade names for IN.GENU Design Group Inc. located at 60 Pine St., Collingwood, Ontario Canada L9Y 2N7.

MendMyHip.com products are only available online. Our secure shops and ordering process ensure that your order is handled securely, filled properly and delivered promptly.

All rights reserved, MendMyHip.com - a division of MendMeShop.com.

Corporate Headquarters

To reach us by mail:
60 Pine St.
Collingwood, Ontario
L9Y 2N7
Canada


 

Hip Injury Facts:

Over 90% of hip fractures are caused by falling, most frequently on the side of the hip.


Less than 50% of hip fracture patients return to their former level of activity. Proper treatment is important to maintain strength and range of motion.


Hip alignment affects the pressure put on the knees. A hip disorder can aggravate knee pain and vice versa.


1 in 7 Americans, over the age of 60, reports significant hip pain.


In most cases, arthritis pain will not benefit from a hip arthroscopy.


70% of non-fracture hip replacements in 2003-2004 were to treat osteoarthritis.

 

Specialist Knee Pain Treatment Options

Hip Bursitis Pain Treatment TShellz Hip wrap

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TShellz Wrap Knee for meniscus injury acl injury mcl injury or hyperextended knee

Blood Circulation Boost TShellz Back wrap for the ultimate in sore back healing

Mendmeshop Customer Service for Chronic Knee Problem Treatment Recommendations